Unsubscribing/Canceling Your Account
We never want to lose one of our beloved Switcher Studio users, but we understand that life's occurrences sometimes require a user to cancel their subscription for a short period of time. Here are the steps to cancel your subscription and prevent a further charge:
- Log into your account at switcherstudio.com.
- This takes you to your User Dashboard. Use the menu on the left-hand side to select Account Info, and then select Billing Info.
- Delete your credit card from your account, and then select Cancel Plan.
- Confirm the cancellation.
NOTE: You must perform both steps (deleting your credit card and cancelling the Plan) in order to cancel your subscription. We cannot cancel your account for you, and we cannot issue a refund for an improper cancellation!
Remember that you still can able to use Switcher Studio through the end of your current billing cycle, so enjoy your streams and be sure to come back soon :)